A directory lists who's in the room. A roster tells visitors who to call, and when.
Visitors don't remember forty names. They remember the one member who fixes the problem they have today.
| Member directory | → | Visitor roster |
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| Organised by | Name or category | → | The problem a visitor has |
|---|
| Each member gets | A line with a company name | → | The moment to call them |
|---|
| The visitor does | Skims it and puts it down | → | Finds a name and scans to WhatsApp |
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| Success looks like | A complete list | → | A visitor messages a member this week |
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You're looking at an example. Lakeview Business Circle and its members are made up, to show what a finished roster looks like.